Privacy Policy
Our Commitment to Your Privacy
At SinoPath Academy, we understand that trust begins with transparency. This privacy policy explains how we collect, use, and protect your personal information when you interact with our website and services.
Last updated: November 14, 2025
Information We Collect
Information You Provide Directly
When you contact us or inquire about our Mandarin programs, you may choose to share:
- • Your name and contact details (email address, phone number)
- • Information about your language learning goals and background
- • Any additional information you include in your messages or forms
Automatically Collected Information
Like most websites, we automatically collect certain technical information when you visit:
- • Device and browser information (type, version, operating system)
- • IP address and general location information
- • Pages visited, time spent, and navigation patterns
- • Referral sources (how you found our website)
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and understand how our website is used. For detailed information about our cookie practices, please refer to our Cookie Policy.
How We Use Your Information
We use the information we collect for specific, legitimate purposes that enhance your experience and help us serve you better:
Communication and Response
To respond to your inquiries, provide information about our Mandarin programs, and answer questions you may have about language learning opportunities.
Service Improvement
To understand how visitors interact with our website, identify areas for improvement, and develop new features or content that better serves our community.
Website Operation and Security
To maintain website functionality, prevent fraud, ensure security, and protect both your information and our services from unauthorized access.
Analytics and Performance
To analyze website traffic patterns, measure the effectiveness of our content, and make data-informed decisions about program development.
Legal Compliance
To comply with applicable laws, regulations, legal processes, or governmental requests when required.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Consent: When you provide information through contact forms or cookie preferences
- • Legitimate Interest: For website analytics, security, and service improvement
- • Legal Obligation: When required by law to retain or disclose information
Information Sharing and Disclosure
We respect your privacy and do not sell your personal information. We may share information in limited circumstances:
Service Providers
We work with trusted third-party service providers who assist with website hosting, analytics, and communication tools. These providers have access only to information necessary for their specific functions and are obligated to maintain confidentiality.
Legal Requirements
We may disclose information when required by law, court order, or governmental request, or when necessary to protect our rights, property, or safety, or that of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to the same privacy protections.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for up to two years unless you request earlier deletion. Analytics data is aggregated and anonymized for longer-term statistical purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- • Secure data transmission using industry-standard encryption protocols
- • Limited access to personal information by authorized personnel only
- • Regular security assessments and updates to our systems
- • Secure storage practices for information we maintain
While we strive to protect your information, no method of transmission or storage is completely secure. We encourage you to take steps to protect your own information as well.
Your Rights and Choices
You have several rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request corrections to inaccurate or incomplete information
Right to Erasure
Request deletion of your personal information under certain conditions
Right to Data Portability
Receive your data in a structured, commonly used format
Right to Object
Object to certain types of data processing
Right to Restrict Processing
Request limitation on how we use your information
To exercise any of these rights, please contact us through the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally, in accordance with applicable data protection laws.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page and may provide additional notice through our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to reach out:
SinoPath Academy
4-11-5 Ikebukuro
Toshima-ku, Tokyo 171-0014
Phone: +81-11-688-2961
Email: contact@tivorplain.com
You can also visit our contact page to send us a message directly through our website.